PSE&G Raises Awareness of Scams during National Consumer Protection Week
Utility warns customers to be alert for requests for payments via popular fund transfer apps
PSE&G encourages customers to learn how to spot the signs of fraud and scams, and report them.
This week PSE&G joins Utilities United Against Scams (UUAS) to recognize National Consumer Protection Week, which aims to educate customers on how they can guard against becoming victims of impostor utility scams.
“Protecting our customers is a top priority. It is critically important we continue to raise awareness and educate customers about how to spot and stop potential scams,” said Fred Daum, executive director, Customer Operations for PSE&G. “Scammers continue to adapt and develop increasingly sophisticated tactics to take advantage of our customers.”
Throughout the COVID-19 pandemic, scammers have increased calls, texts, emails and in-person tactics, and they continue to contact utility customers asking for immediate payment to avoid service disconnection. PSE&G doesn’t send a single notification to a customer within one hour of a service disconnection. The company will also never ask customers to make payments with a prepaid debit card, gift card, any form of cryptocurrency or third-party digital payment via fund transfer applications. Additional information is available in the press release.
PSE&G encourages customers to learn how to spot the signs of fraud and scams, and report them.
This week PSE&G joins Utilities United Against Scams (UUAS) to recognize National Consumer Protection Week, which aims to educate customers on how they can guard against becoming victims of impostor utility scams.
“Protecting our customers is a top priority. It is critically important we continue to raise awareness and educate customers about how to spot and stop potential scams,” said Fred Daum, executive director, Customer Operations for PSE&G. “Scammers continue to adapt and develop increasingly sophisticated tactics to take advantage of our customers.”
Throughout the COVID-19 pandemic, scammers have increased calls, texts, emails and in-person tactics, and they continue to contact utility customers asking for immediate payment to avoid service disconnection. PSE&G doesn’t send a single notification to a customer within one hour of a service disconnection. The company will also never ask customers to make payments with a prepaid debit card, gift card, any form of cryptocurrency or third-party digital payment via fund transfer applications. Additional information is available in the press release.